Privacy Policy

Our website address is: https://btfruitmarket.com.

At Betty Fruits, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – such as your name, phone number, email address, and delivery address when you place an order or contact us.

  • Order Details – products purchased, payment information (processed securely by trusted payment providers), and delivery preferences.

  • Website Usage Data – including IP address, browser type, and browsing behavior, collected through cookies to improve user experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders accurately and efficiently

  • To provide customer service and respond to inquiries

  • To send important updates regarding orders, deliveries, or promotions

  • To improve our website, services, and customer experience

  • To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Delivery & Logistics Partners – to ensure successful and timely delivery of your orders

  • Payment Processors – for secure payment transactions

  • Service Providers – such as IT and marketing support, under strict confidentiality agreements

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is encrypted and handled securely by trusted providers.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies, but some website features may not function properly without them.

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data (subject to legal and operational requirements)

  • Opt out of promotional communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📍 Address: 43 Aquaville, Limpopo 0470, Groblersdal
📞 Phone / WhatsApp: +27 074 220 6578
📧 Email: info@btfruitmarket.co.za | bettyfruitmarket@gmail.com